An individual who is passionate about building teams, increasing engagement and mentoring or coaching individuals to achieve above and beyond their expectations. A HR Operations Director, with over 15 year’s experience, of providing leadership to large operational teams and transactional support across Europe for global organizations. Key skills include commercial operational man management, project management and business process engineering. Stakeholder management and strategic alignment via operational delivery is a key strength. I am enthusiastic about continually driving operational excellence, creatively and engagingly via process, communications and training. My strong problem solving, interpersonal and communication skills and ability to work collaboratively at all levels have consistently achieved savings while providing excellent customer service.
Last book you read?
Start with Why: How Great Leaders Inspire Everyone to Take Action
A fab book with many of my heroes. I think I even found my “Why”
Overview: Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over?
People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers might have.
Why do you do what you do?
Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over?
People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers might have little in common, but they all started with why. It was their natural ability to start with why that enabled them to inspire those around them and to achieve remarkable things.
In studying the leaders who've had the greatest influence in the world, Simon Sinek discovered that they all think, act, and communicate in the exact same way -- and it's the complete opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be lead, and people can be inspired. And it all starts with WHY.
Any organization can explain what it does; some can explain how they do it; but very few can clearly articulate why. WHY is not money or profit-- those are always results. WHY does your organization exist? WHY does it do the things it does? WHY do customers really buy from one company or another? WHY are people loyal to some leaders, but not others?
Starting with WHY works in big business and small business, in the nonprofit world and in politics. Those who start with WHY never manipulate, they inspire. And the people who follow them don't do so because they have to; they follow because they want to.
Drawing on a wide range of real-life stories, Sinek weaves together a clear vision of what it truly takes to lead and inspire. This book is for anyone who wants to inspire others or who wants to find someone to inspire them.
Your heroes include …?
Lady Diana for helping the world be a better place and for representing woman, Nelson Mandela we need more like him, he always forgave people and was kind – in fact if I mention the word kind to my kids they now say to me “Please don’t start with that Nelson Mandela story”
Favourite line from a film?
“No one is born hating another person because of the colour of his skin or his background, or his religion. People must learn to hate, and if they can learn to hate, they can be taught to love, for love comes more naturally to the human heart than its opposite” Nelson Mandela – Long Walk to Freedom
Best day at work (so far)?
My passion is to develop teams and individuals. At the end of every project I always ensure to get feedback. (We can always improve!). This is always the point at which I feel, see, touch the differences that have happened and am always amazed and the pride I feel makes me want to do it again
Who make you laugh?
My teenage kids are always making me laugh if they are trying to be funny or sometimes when they are trying to be adults. My bonkers Cocker Poo who really pushes all boundaries constantly.
Last journey you took?
Australia on tour with my two teenagers we had a fab time from surfing to our Blue Mountain tour an amazing place
What’s on your desk?
Being a single working mum a Picture of my beautiful, funny teenagers of course!!
How do you deal with stress?
A bit of Mindfulness goes a long way these days and when that does not work I find a gin or two does 😊!!
3 people you’d like to have dinner with (dead or alive)?
Walt Disney, Carole King (I am going to see the Beautiful show soon) and all my friends (all my friends are more than one – but what an opportunity to have them all together)
It must be “Welsh/Wales”, I could say for the stunning beaches or the splendour of Snowdonia or the poetry of Dylan Thomas. But I think it is due to my “National Pride” where music runs through your blood, you are born to love Rugby and family are everything.